INFORMATION AND POLICIES
NO SHOWS / CANCELLATIONS:
We hold on to your appointment time just for you and ask that if you need to cancel or reschedule, you please provide us with 24 hours notice. Giving us that 24-hour buffer is much appreciated as it allows our specialists to adjust their schedules and hopefully accommodate clients on our waitlist! We do charge an inconvenience fee of $35 to cover the time and opportunity cost for our specialists if you cancel last minute or do not show up. Thank you for understanding!
SHOWING UP LATE TO YOUR APPOINTMENT:
Please let us know as soon as possible if you are running late for your appointment. We will provide the service for the remainder of your allotted service. If you are running more than 15 minutes late, we cannot guarantee that you will get the most out of your service!
We do require a credit card when booking your appointment. You will not be charged at that time, it is simply to hold your appointment. You are free to use a different card when checking out. We do take cash as well!
We understand that life happens! If you need to adjust the time of your appointment, please call and we will try our best to accommodate!